|
Zero Fault
Total Quality Management is a structured system for satisfying internal and external customers and suppliers by integrating the business environment, continuous improvement, and breakthroughs with development, improvement, and maintenance cycles while changing organizational culture.
The idea is reaching zero fault by controlling individual elements in your process and improve your productivity and reduce the production costs just-in time. From your clients' point of view, their benefit is they will receive better products and services cheaper.Studies have shown that especially in the software industry, cost of fixing defects in the operation varies between 40 times to 1000 times compared to the cost at requirement stage, while during design and development it is below 10 times. So quality management is not only for putting a certification on your wall for better publicity, but it saves you time and money while satisfying your customers.
Our Offer
We help you to set-up and implement a quality plan for your software development company. We analyze your organisation, define your business process and its sub modules. We specify Quality Monitoring/Measurement and Improvement methods and also establish a Defect Handling Strategy.
We prepare a Quality Manual (as suggested by ISO) for your company, and create all the necesssary specification with regard to your needs such as Configuration Management specification along with the workflows..
At the implementation stage, we define the required tools for your quality system which will answer the needs of your organisation (e.g if you have multiple production sites). Currently, there's a lack of comprehensive tools available for quality management in the market for . Upon your request we can also provide a tailor made solution to your needs.Centrillium IT also provides training, coaching, review, inspection (Fagan/Gilb), auditing services during the execution of your quality plan. We assist you during the implementation of ISO, CMM and improve your organisation through the ground breaking concepts like Evolutionary Development Methods, Learning Organisations.
Our tailor made, web based quality management solution seamlesly integrates Microsoft Office Tools like Microsoft Project, Microsoft Word and PVCS (for version control on multiple sites), enabling you to continue the tools that you're familiar while providing a full automated quality management environment.
